Wataniya Telecom continues to make technological inroads in Kuwait.
Click here for the Wataniya-Cisco article.
Cisco Systems, today announced that Wataniya Telecom, Kuwait’s first privately owned mobile operator, has adopted a pioneering communications network to enhance network capacity and improve management efficiency. The ‘All IP Network’ is a revolutionary vision that will transform Wataniya’s core mobile network from the radio sites through the core network riding all on IP, solving congestion problems, reducing operational costs and enabling Wataniya to roll out more services much faster.
I am an MTC subscriber not a Wataniya one but I can’t help but be impressed with their local ambitions to improve their own networks and services.
MTC strikes me more old-school, more interested in extending their Telephony monopoly beyond Kuwait, bidding for Arab and African companies and sectors than in truly improving its services in Kuwait and offering benefits to the customers.
Of course I may be wrong. If you bought MTC shares at 1KD and watched them soar to 4Kd and beyond, I am sure you’re happy.
But for a billion dollar mobile phone company that charges you for every single service (messages, tones, long-distant line etc) and does not have the ability to send out electronic or print itemized bills, I remain unimpressed with lack of pace in keeping up with the latest technology nor their customer support. They are not hungry anymore, they’re fat with cash and #1 in Kuwait, they have become comfortable. And that is always deadly for a company of that calibre.
Having said that, MTC has one wiz kid: Saad Al Barrak, Managing Director and Vice Chairman; he has done a masterful job of building the company. The man is a prodigy. If anyone can keep Wataniya‘s wolves at bay it is Barrak but he needs to focus inward and improve products and services here in Kuwait.
After all, charity begins at home.